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Fall in Love With Walnut Creek By Reading Our Reviews

Go ahead a see for yourself what recent guests of the Holiday Inn Express Walnut Creek had to say about their experience at our charming hotel in California's East Bay. Read our reviews and fall in love with Walnut Creek, from the vibrant downtown to quick excursions to Wine Country or downtown San Francisco.
 
Our freshly renovated guestrooms and smart essentials such as a complimentary Express Start breakfast, Wi-Fi, outdoor heated pool with hot tub, and a business and fitness center are just a few reasons why guests enjoy their stay year after year. Be sure to drop us a note if you've stayed with us. We love to hear from our guests.
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  Guest   •   August 18, 2019

My visit june 17 2019

We visited on June 17 2019. My wife and I had friends near Oakland and we decided to stay here for 8 nights. We are IHG members and IHG did their usual good job. It was a wonderful experience. Nice, quiet, clean, well furnished room on second floor. Front desk staff were very friendly, especially Juliana. We used the nearby public train to visit SF which was a good idea. Be careful with the very very narrow tunnel when driving to Oakland. Drive carefully. Very satisfied. Highly recommende
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  Guest   •   August 14, 2019

Last minute need

Need last minute place to stay due to emergency. Pulled into the location after midnight. Ian the overnight attendant was pleasant and helpful. His professionalism was truly appreciated. The room was clean, morning breakfast was awesome. This was a relief for such a tough time. Thank you Ian, you made things so much easier for me and my family
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  Guest   •   August 05, 2019

Great value just a few disappointing aspects

We chose this hotel as we wanted a central point for visits to San Fran and napa this hotels location was perfect! Great neighbourhood with plenty to do! There were a few things that let in down for me the pool was a little dirty with leaves and debris which was a shame...the BBQ in the hotel garden would have been a great feature to use but was disgustingly dirty. My biggest bugbare here was the loudest ac I have ever encountered at a hotel before...sounded like a place taking off it was that loud woke us up every time it came on but was they hot we needed to use it...rooms were fab and clean this was a massive let down! Breakfast was great free coffee again great staff great just a few things letting it dow
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  Guest   •   July 28, 2019

Great customer service. Great hotel. Great room.

We stayed on July 27 - 28 th in this hotel for my son's swim meet. First of all I made the reservation on wrong day. I called the hotel and reception person was super nice and changed the date without any fuss. At the day of the checkout we requested for an extended checkout and Anthony in front desk was super nice and allowed to stay till 2 pm. I would recommend this hotel to anybody. Good location, nice breakfast and clean good room
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  Guest   •   July 26, 2019

Nice Stay Overall

After staying at the Crowne Plaza Concord on our last visit to the Bay Area, this was (quite literally) a breath of fresh air! This location has been recently renovated and it looks great! The lobby, the common areas and our room looked very modern. Beds were comfortable and the air conditioning worked great. There is a $10 charge per car per night for parking....not that we like or accept that, but it does appear to be very common in this area. Only a few small issues. First, even though there was plenty of water pressure in the sink and tub faucets, the shower head that was in our room reduced the pressure down so low that it was inadequate. Second, the breakfast had some shortcomings....on two separate days we got cartons of milk that were spoiled. And the selection of hot food was not very good. On one particular day they had both pork sausage and turkey sausage, which would have been fine but they took up two separate steam tables, and as a result they did not have room for biscuits and gravy! The minor issues we encountered may have been an inconvenience for us, but they are easily fixable. We would most likely stay here again
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