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Fall in Love With Walnut Creek By Reading Our Reviews

Go ahead a see for yourself what recent guests of the Holiday Inn Express Walnut Creek had to say about their experience at our charming hotel in California's East Bay. Read our reviews and fall in love with Walnut Creek, from the vibrant downtown to quick excursions to Wine Country or downtown San Francisco.
 
Our freshly renovated guestrooms and smart essentials such as a complimentary Express Start breakfast, Wi-Fi, outdoor heated pool with hot tub, and a business and fitness center are just a few reasons why guests enjoy their stay year after year. Be sure to drop us a note if you've stayed with us. We love to hear from our guests.
By submitting this review you agree that your personal information will be made public.

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  Guest   •   January 20, 2019

Amazing staff and Great rooms!

Absolutely incredible staff who were kind and helpful from check in to check out. And a special shout out to Eppie and Gilbert who made my breakfast experience absolutely Amazing. Couldn't ask for better service
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  Guest   •   December 15, 2018

Superb Service!

Eppie Baluyot & Gilbert Mendez are great, super friendly & always smiling...I love this hotel because everyone is so nice... love the jacuzzi and pool... great customer service! I salute these two....I will keep coming back..
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  Guest   •   December 11, 2018

A Home Away from Home

We needed a place to stay quickly due to flooding. We got very lucky when we were welcomed by Cynthia who was able to find a great room that we lived in over two weeks while we looked around for another home. Amber, our housekeeper kept our spirits lifted with her daily conversations as she cleaned our room and checked in with us on how we were doing. She also found meaningful ways to make us feel grounded in this very trying time in our family's life. The breakfast staff also made our morning meal something to look forward to. Free fresh baked cookies in the lobby at three in the afternoon were great too! Cynthia remained a solid support during our stay here, offering supportive words and helpful service whenever needed. We will always remain grateful to Cynthia and Amber and to this comfortable home away from home
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  Guest   •   December 09, 2018

Suited my needs well

This is the second time we have stayed here in the last two years. First the positives: the breakfast offerings are very good. They vary the type of omelets offered each day. There is a wide variety of breakfast foods available. The staff is very friendly and helpful. The rates were very good for the area. Now the negatives: $10/day for parking. Last year it was free, however, they have you over a barrel because there is no off-site parking allowed in the area that I am aware. The electronic door lock was finnicky and had to be pulled toward you in order to get the lock to release when turning the handle. Also, the room safe is on the closet floor and is very awkward to try to access. It did not function at all. I reported it to the desk staff but never tried to use it again the remainder of my stay. All in all, it is not a bad place to stay. It's just that the parking fee is a bummer as I was not aware of it at the time of booking. I'll probably check the other hotels in the area when planning my next trip
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  Guest   •   November 14, 2018

My family trip

Great time spent there. Met new people during the free breakfast time and the staff were wonderful especially the shuttle service to take us where we needed to go in the area. There was a handy gym as well that I liked
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