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Fall in Love With Walnut Creek By Reading Our Reviews

Go ahead a see for yourself what recent guests of the Holiday Inn Express Walnut Creek had to say about their experience at our charming hotel in California's East Bay. Read our reviews and fall in love with Walnut Creek, from the vibrant downtown to quick excursions to Wine Country or downtown San Francisco.
 
Our freshly renovated guestrooms and smart essentials such as a complimentary Express Start breakfast, Wi-Fi, outdoor heated pool with hot tub, and a business and fitness center are just a few reasons why guests enjoy their stay year after year. Be sure to drop us a note if you've stayed with us. We love to hear from our guests.
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  Guest   •   October 15, 2019

Disappointed Oct 11 to 14 compared to previous stays Oct. 11 to 14

We have stayed here several times in the past while visiting family and have been extremely happy with the facility and the staff working here. This time, however, I was very disappointed. The first instance was the information card to hang on the door if you didn't want your linens and towels changed daily. The way I understood the information on the card, the only thing they would not service was the changing of the linens and towels. None of the other details in the room were attended to on these days. The second thing that I found unusual was that the desk clerk was unable to summon the maintenance person either by radio or on the phone to fix a problem with the computer. Not sure where he was but he certainly was not around the hotel. Everything else seemed to be up to my expectations from past stays. If they can fix these two issues, I'll go back to giving them the excellent rating that I have several times in the past
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  Guest   •   September 03, 2019

Underwhelming

We had a plumbing problem with the room and the front desk responded with nothing they can do until tomorrow was disappointing. Finally given a different room. Besides that room was dark for sleeping, fairly quiet and plenty of outlets. Breakfast was better than most including omelettes, sausages and yummy cinnamon rolls. Overall acceptable place to stay
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  Guest   •   September 01, 2019

Great customer service

Stayed here for a family event that's happening around the area. Cozy place, and free yummy breakfast ♥️ Epie, from the cafeteria, was very friendly and accommodating 😊 Convenient parking, clean and great hotel
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  Guest   •   August 18, 2019

My visit june 17 2019

We visited on June 17 2019. My wife and I had friends near Oakland and we decided to stay here for 8 nights. We are IHG members and IHG did their usual good job. It was a wonderful experience. Nice, quiet, clean, well furnished room on second floor. Front desk staff were very friendly, especially Juliana. We used the nearby public train to visit SF which was a good idea. Be careful with the very very narrow tunnel when driving to Oakland. Drive carefully. Very satisfied. Highly recommende
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  Guest   •   August 14, 2019

Last minute need

Need last minute place to stay due to emergency. Pulled into the location after midnight. Ian the overnight attendant was pleasant and helpful. His professionalism was truly appreciated. The room was clean, morning breakfast was awesome. This was a relief for such a tough time. Thank you Ian, you made things so much easier for me and my family
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